Five things your facility must have to become a smart connected Facility.
Having a smart connected facility enhances the customer experience and reduces the facilities overall cost. Our customers are ultra on demand and expect an extremely convenient state of the art facility.
1. Gate Software with hands-free gate access
Getting out of your car or having to key in your access code is a sign of the times. Our customers expect extreme convenience and through a high touch and hi-tech experience. We have partnered with the Industry’s First Smart Connected Self Storage Solution: INSOMNIAC Centralized Intelligent Access (CIA) best part is that Storage Genie comes with OpenTech’s INSOMNIAC CIA.
2. Kiosk on site It’s like having a 24/7 assistant manager.
Throw away your “Closed” sign, you will not need it. With an INSOMNIAC kiosk, customers make rentals and payments at their convenience, regardless of whether an actual manager is available. We partnered with Open Tech Alliance to bring the best of the best kiosks to our franchise locations.
“CLICK IMAGE FOR LIVE DEMONSTRATION “
3. A website that can fully rent online, take payments and reservations.
Having a first class website that is mobile responsive and can truly rent, reserve, and take payments online is mandatory. If the customer can complete an online rental but still has to stop in the office for access, that is not a true online rental. With Storage Authority you can, from lease-ups to online leasing, our partnership with the G5 Intelligent Marketing Cloud we will help you fill your storage units faster.
4. Software management that can implement dynamic pricing
Stagnant prices are a thing of the past, self-storage pricing is just as sophisticated as the airline industry and the hotel as prices, as your facility fills up, your rates go up. We partnered with the best of the best in Sitelink to make sure our franchisees have access to automated revenue management.
5. A Call center who can rent, reserve and field payments form 6am-Midnight
There is nobody who is gonna know the facility better than your skilled trained manager who is fluent in self-storage and understands what it takes to drive your self-storage profits. Although call centers have advanced to where when they answer the phones our customers don’t know if they’re calling the actual site or our service center, the call center becomes a valued extension to the site team. Never miss another call and always capture the critical marketing metrics to where your calls are coming from.
* Bonus Tip: OpenTech IoE Alexa Connection.
“Alexa, ask Storage Genie to open ‘Front Gate’.”
“Alexa, ask Storage Genie how many visitors are here?”
“Alexa, ask Storage Genie who just entered?”
Storage Authority® experts are ready to help you every single step of the way, from finding land to building your facility, to operations, to driving your revenue year over year. If you have a question give us a call. Team up with the experts to save time and maximize your profits. Call Garrett at 941-928-1345 for more information.