by Garrett Byrd
At Storage Authority Franchise our success hinges on the systems we have in place. With decades of experience in the trenches, we have perfected what to say and when to say it to add max value to the customer's experience and exponentially drive the facility's profits.
Google 5-Star review
Phrase:
When you are starting the lease, ask customers to pull their phones and hover the camera on your QR code to leave a 5-star review. If your facility does not have a Qr code when asking for a Google 5-star review say: “We appreciate your 5-star review, Being locally owned & operated your review really helps us compete with the big corporations.”
Benefit:
Customers chose your facility based on those five-star reviews and it increases your website's overall SEO by 25%, activity into conversions equals profit growth.
Insurance Add-on for increased revenue:
Phrase:
On Every Rental… "we require everyone to have insurance on their belongings is the $2000 coverage for $12 a month enough or do you think you need higher coverage?
Benefit
•Peace of mind to the customer if any insurable event happens, less liability to the facility, and increased revenue to the bottom line."
Assume the sale with Auto pay:
Phrase:
•At the unit during the facility tour or as soon as you get back to the office say to the customer "To get started all we need is your I.D. & Debit/Credit Card"
•When you are scanning customers' debit/credit card into the system let them know we will be debiting their card monthly and emailing receipts. Auto Pay assumed!
Benefits:
•Assuming the sale increase odds of rental and you have a debit card in hand for autopay.
•Customers on auto-pay never have any disruptions to their access or late fees which enhances their experience.
•Customers on autopay stay 2 months longer and absorb annual rate increases much better.
If you would like to learn more and start your journey to self-storage ownership click the link here: http://www.storageauthorityfranchise.com/opportunity2
Storage Authority Franchising is about owning your own hometown self-storage business and having the professional systems and knowledge to assist and guide you. We like to say You are in business for yourself but not by yourself. If you are thinking about self-storage you owe it to yourself to contact Garrett Byrd at Direct: 941-928-1354 or Garrett@StorageAuthority.com to learn more about the Storage Authority Franchise opportunity.
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