By Garrett Byrd
The Storage Authority's core value will always be a Ritz Carlton philosophy of a premier facility, premium rates, and treating every customer that walks through our doors like a million dollars.
To supersize that philosophy our standard is a high-touch and high-tech service where not only do we create the "Wow" factor in customer service. We also serve the customer on the platform they prefer by deploying the latest technology to meet our customers expectations.
Customers prefer to be served:
Face-to-face facility tour, see the beautiful landscaping & pristine facility firsthand with a professional manager holding the door for them as they arrive and asking if they would like a bottle of water or cup of coffee.
Stop by the kiosk for convenience before hours, after hours, or even during office hours to rent their unit and disperse their lock.
Rent from the comfort of their home right from our website with the vote of confidence that we have the best guarantee in the industry.
New:
We are excited to be adding to our high-tech service for our customers by partnering with the Swivl team. We are rolling the A.I Chatbot to answer our customer's general questions and reserve their unit for their convenience while on our website.
You are going to have a customer base that prefers to not speak to someone directly and have a preference to get served through direct messaging or chat message. "Meeting the customer on the platform they prefer"
With an Intelligent assistant that allows the customer to converse like they are talking to a human being – ultimately building longer term, more valuable relationships.
Automation is the future of self-storage. In the age of hyper-informed, store-anywhere consumers, your business needs to be always on, data-driven, and customer-centered. Your renters demand it.
If you would like to learn more and start your journey to self-storage ownership click the link here: http://www.storageauthorityfranchise.com/opportunity2
Storage Authority Franchising is about owning your own hometown self-storage business and having the professional systems and knowledge to assist and guide you. We like to say You are in business for yourself but not by yourself. If you are thinking about self-storage you owe it to yourself to contact Garrett Byrd at Direct: 941-909-7222 or Garrett@StorageAuthority.com to learn more about the Storage Authority Franchise opportunity.
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