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The Best Guarantee in the Self-Storage Business!

Updated: Jul 3, 2023

By Garrett Byrd

When it comes to choosing a self-storage facility, there are a few key factors that can make all the difference. While security, cleanliness, and convenience are certainly important, there's something else that sets a storage provider apart from the competition: the guarantee we offer to our customers. Storage Authority understands the significance of customer satisfaction, which is why we provide the best guarantee in the business. Let's take a closer look at what it takes to be elite in the self-storage industry and how Storage Authority delivers on its promises of fast, easy, and guaranteed service.

100% Satisfaction Guaranteed!

Renting a storage unit is a decision that should be made with confidence, and Storage Authority wants to ensure just that. They offer a 100% Satisfaction Guarantee, which means that if, by some unlikely chance, you're not fully satisfied when you arrive at their facility, we will refund your money. This guarantee speaks volumes about our commitment to providing an exceptional storage experience. It shows that we have complete confidence in the quality of their facility, their services, and their ability to meet customers' needs.

Rate Lock Guarantee

One of the concerns that people often have when renting a storage unit is the fear of unexpected rate increases. Storage Authority addresses this concern head-on by offering a Rate Lock Guarantee. When you rent a unit with us, we promise that your rate will not increase for at least one full year. This provides peace of mind and helps customers budget effectively, knowing that they won't be surprised by sudden price hikes, unlike our competition.

Never a Late Fee Guarantee

Paying bills on time can sometimes be a challenge, and late fees can add unnecessary stress to an already busy life. Storage Authority understands this and offers a Never a Late Fee Guarantee for customers on their auto payment plan. By enrolling in this plan, customers can rest assured that they won't incur any late fees. This convenient and hassle-free approach to payment demonstrates Storage Authority's commitment to making the storage experience as easy and seamless as possible.

30-Day Perfect Fit Guarantee

Storage Authority takes pride in its exceptional service and super clean facilities. They are confident that you will love what they have to offer. In fact, we are so confident that we back it up with a 30-Day Perfect Fit Guarantee. If, within the first 30 days of renting a unit, you are not 100% satisfied and they are unable to resolve the issue to your satisfaction, we will refund your first month's rent. This guarantee showcases our dedication to meeting and exceeding customer expectations.

Ready When You're Ready Guarantee

Making a reservation or renting a unit online is a convenient way to secure your storage space. Storage Authority recognizes the importance of honoring these reservations and ensures that they are ready when you arrive. However, in the rare event that the unit you reserved or rented online is not available, we go above and beyond by providing you with the next larger size at no additional cost. This Ready When You're Ready Guarantee demonstrates their commitment to accommodating our customer's needs and ensuring a smooth and seamless storage


Storage Authority stands out in the self-storage industry by offering the best guarantee in the business. Our commitment to fast, easy, and guaranteed service sets us apart from the competition. With a 100% Satisfaction Guarantee, Rate Lock Guarantee, Never a Late Fee Guarantee, 30 Day Perfect Fit Guarantee, and Ready When You're Ready Guarantee, Storage Authority provides customers with peace of mind and confidence when choosing their facility. We pride ourselves on surprising and delighting our customers with exceptional service, clean facilities, and over-the-top customer care. When it comes to self-storage, our customers choose Storage Authority and rent with confidence!

Do you want to have a 15-minute call to learn how Storage Authority helps improve the systems, sales, marketing, and profits at your existing facility? If you are building from the ground up let's also review how we help you find land and get your facility designed, approved, and built. Please send me an email or call me – no appointment is needed: or 941-928-1354

If you would like to learn more and start your journey to self-storage ownership click the link here:

About Storage Authority Franchise: Storage Authority Franchise is a leading provider of comprehensive solutions for self-storage development and operations. With a focus on excellence and profitability, we empower franchise owners to achieve elite status in the industry as an alternative to 3rd party management. Our proven systems, expert guidance, and unrivaled support help self-storage facilities thrive and surpass all expectations.


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